Terms of Service - Elite Car Care Services

1. Acceptance of Terms

By accessing and using Elite Car Care's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

These terms apply to all visitors, users, and others who access or use our car wash services. Your use of our services constitutes your acceptance of these terms and your agreement to comply with all applicable local, state, and federal laws.

We reserve the right to modify these terms at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of our services after any modifications constitutes your acceptance of the updated terms.

2. Service Description and Availability

Elite Car Care provides professional car wash and detailing services including exterior cleaning, interior detailing, waxing, and other vehicle care services. We strive to provide high-quality services using professional-grade equipment and eco-friendly products.

Our services are available by appointment only, and we reserve the right to modify or discontinue any service at any time without notice. Service availability may be subject to weather conditions, equipment maintenance, and staff availability.

We make every effort to provide accurate service descriptions and pricing on our website, but we reserve the right to correct any errors or omissions. Final service details and pricing will be confirmed at the time of booking and may vary based on vehicle condition and specific requirements.

3. Booking and Payment Terms

All service bookings must be made through our official channels, including our website, phone, or in-person at our facility. We require advance booking to ensure proper scheduling and service quality. Same-day bookings may be available subject to our capacity and schedule.

Payment is due at the time of service completion unless other arrangements have been made in advance. We accept cash, credit cards, and digital payment methods. Prices are subject to change without notice, but confirmed bookings will be honored at the quoted price.

We require a valid phone number and email address for booking confirmation and service updates. You are responsible for providing accurate contact information and notifying us of any changes to ensure proper communication regarding your appointments.

4. Cancellation and Rescheduling Policy

We understand that circumstances may require you to cancel or reschedule your appointment. We request at least 24 hours notice for cancellations or rescheduling to avoid any fees. Cancellations made less than 24 hours before your appointment may be subject to a cancellation fee.

In case of inclement weather or other circumstances beyond our control, we may need to reschedule your appointment. We will contact you as soon as possible to arrange an alternative time that works for both parties.

No-show appointments without prior notice may result in a fee and may affect your ability to book future services. We reserve the right to refuse service to customers who repeatedly cancel or fail to show up for appointments.

5. Customer Responsibilities and Vehicle Condition

Customers are responsible for removing all personal belongings, valuables, and loose items from their vehicles before service. Elite Car Care is not responsible for any items left in the vehicle during service. We recommend removing all personal items to avoid any potential issues.

You must inform us of any existing damage, modifications, or special conditions of your vehicle before service begins. This includes any aftermarket accessories, custom paint jobs, or previous damage that may affect our service process.

Customers are responsible for ensuring their vehicle is in a safe condition for our staff to work on. This includes proper parking, accessible vehicle entry, and notification of any mechanical issues that may affect our ability to provide service.

6. Limitation of Liability and Disclaimers

While we take every precaution to provide excellent service, Elite Car Care's liability is limited to the cost of the service provided. We are not liable for any pre-existing damage, wear and tear, or damage caused by factors beyond our control such as weather conditions or vehicle age.

Our services are provided "as is" and we make no warranties, express or implied, regarding the results of our services. We cannot guarantee that our services will meet your specific expectations or requirements, though we strive to provide the highest quality service possible.

In no event shall Elite Car Care be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to loss of profits, business interruption, or loss of data.

7. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Elite Car Care and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without our express written permission.

Our service names, trademarks, and branding are proprietary to Elite Car Care and may not be used without our permission. Any unauthorized use of our intellectual property may result in legal action.

You may not use our website or services for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with other users' access to our services.

8. Privacy and Data Protection

Your privacy is important to us, and we are committed to protecting your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

We may collect and process personal information necessary to provide our services, including contact details, vehicle information, and service preferences. This information is used solely for service delivery and customer communication purposes.

We implement appropriate security measures to protect your personal information and comply with applicable data protection laws. You have the right to access, update, or delete your personal information in accordance with our Privacy Policy.

9. Prohibited Uses and Conduct

You may not use our services for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with other users' access to our services. This includes attempting to gain unauthorized access to our systems or data.

You may not use our services to transmit any harmful, threatening, abusive, or harassing content. We reserve the right to refuse service to anyone who engages in inappropriate behavior or violates these terms.

You may not attempt to reverse engineer, decompile, or disassemble any part of our website or services. Any unauthorized use of our systems may result in immediate termination of your access and potential legal action.

10. Termination and Service Suspension

We reserve the right to terminate or suspend your access to our services at any time, with or without notice, for any reason, including violation of these terms or inappropriate behavior. Upon termination, your right to use our services will cease immediately.

We may also suspend or terminate services due to circumstances beyond our control, such as equipment failure, weather conditions, or other factors that affect our ability to provide safe and effective service.

In the event of termination, we will provide reasonable notice when possible and will work with you to resolve any outstanding issues or concerns regarding your account or services.